What First Aid Services Don’t Want Safety Directors to Know
Safety Director: Why Outsourcing First Aid Can Backfire
As a safety director, you’re responsible for more than compliance—you’re responsible for people. In the busyness of workplace safety management, it’s tempting to outsource tasks like maintaining first aid kits. That’s exactly what mobile first aid service providers count on: they show up, stock your cabinet, hand you a bill, and drive away. But what if their service isn’t protecting your workplace as well as you think? Route reps are often driven by sales quotas and commission.
Let’s pull back the curtain on the route-based first aid industry—and explore a better way forward.
The Hidden Truths About Mobile First Aid Services
First aid van services promote peace of mind. They promise scheduled visits and “compliance support”—but what they often deliver is:
- High markups on basic items – Line items frequently priced well above retail, with limited price transparency.
- Low visibility into inventory – Little clarity on what was replaced, what’s missing, or whether your kit is actually compliant.
- One-size-fits-all refills – Generic lists instead of hazard-specific stocking that fits your facility. The goal can tilt toward selling more, not increasing safety.
Worse, cabinets may look full yet fail to meet ANSI/ISEA 2021 Class A or B requirements. In an audit or after an incident, your organization—not the route rep—answers for it.
The Illusion of Turnkey Safety
Outsourcing kit maintenance does not outsource responsibility.
- Route reps may not be trained on OSHA/ANSI requirements.
- Sales targets can conflict with safety priorities.
- Documentation of what was inspected or replaced is often minimal or missing.
If your kits aren’t ready during an emergency, liability doesn’t transfer to the van company—it stays with you.
A Smarter, Safer Alternative
What if you could manage your first aid kits without adding extra work? That’s where MFASCO Health & Safety comes in.
Use self-service tools that return control and visibility to your team:
- ReStockKit – A visual restocking tool: see where each item belongs, tap to reorder fast.
- Printable Paper Checklists – Walk shelf-by-shelf for quick, documented inspections.
- Refill Individual Items – Order exactly what you need to avoid waste and overstock.
- Schedule a Reminder – Automated prompts so monthly checks don’t get skipped.
No contracts. No sales pitch. Just reliable tools that help keep people safe and your workplace compliant.
The Bottom Line
You already own the responsibility—now own the process. MFASCO helps you run your first aid program your way with transparency, control, and real cost savings.
Explore the Journey
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