Our business hours are Monday thru Friday, 8 AM to 3 PM EST. Most orders are shipped the same day we receive it or on the next business day. We process most orders for shipment within an hour of receiving.

At this time we only collect and pay sales tax in the states of Michigan and South Dakota. If you are a non-profit or tax exempt within these states contact customer service so we can properly designate your account as non-taxable. A tax exemption form may be required for our records.

Unfortunately, at this time we only ship to locations within the United States

We want to give our customers the best deal we can so we have put together a great shipping offer. If you purchase at least $50.00 in products we have a flat rate shipping amount of $8.99. If your purchase exceeds $125.00, your order ships for FREE! This offer is for qualifying customers only.

We ship orders from our Roseville, Michigan warehouse. Most orders are received with 4 business days. The closer to Michigan you are, the sooner you'll get your supplies!

Please make sure you tracked your order from our Tracking page. Or call us at: 800-221-9222 we will be glad to help!

Our order minimum is only $10.00 and there are no additional processing charges for small value orders.

Most items can be returned for a complete refund. Items must be in re-saleable condition and include the original product packaging. Returns must be made within 30 days of purchase and the return shipping is the responsibility of the buyer.

Unfortunately, we do carry some items that are not returnable because they are customized or come in contact with bodily fluids.

Contact customer service if you would like to return goods, they are happy to help.

We do everything we can to ensure your order is accurate and packaged with care when it leaves our warehouse, however mishaps and shipping problems do occur. If you experience a problem with your order, just contact customer service and we'll make it right. We want to make sure you are completely satisfied with your purchase.

Our propriety Make A Kit tools allows you to create your own unique custom first aid kit or take one of our premade kits and customize it for your needs. If you need your first aid kit to comply with government regulations, we've included that functionality as well so your first aid kits will meet ANSI & OSHA guidelines, keeping you in compliance.

Each first aid kit we sell includes a QR code on the kit for you to scan when you're ready to check, replenish and restock your first aid kit supplies. Just scan the QR code and review the listing of products that should be included in your kit. You can select to purchase a complete kit refill pack or select only the items you need to replenish.

If you don't have an MFASCO first aid kit, just review our first aid kits, find the kit that is closest in size to your kit and select the Refill this Kit tab on the product page.