5 Things First Aid Services Don’t Want You to Know

Published: |Updated: August 7, 2025
5 Things First Aid Services Don’t Want You to Know

5 Things First Aid Services Don’t Want You to Know

Most companies that use first aid kit refill services (van service) think they’re saving time and staying compliant. But there are a few things those services aren’t telling you...

You're Likely Overpaying

Excessive Charges - You are paying 50-70% more for the products compared to purchasing the products yourself.  Additional service fees are also added to the invoice.  All of these add up fast when compared with buying on the open market.

You’re Losing Control of What’s in Your Kit

Many first aid refill programs are run by commissioned reps who choose what to stock. This can lead to over-stocking and products your team doesn’t actually need, shifting the cabinet’s purpose from care to merchandising.

Refill Cycles Don’t Match Real Usage

First aid restocking services often restock on a fixed schedule, causing you to be overstocked or run out of supplies before their next visit.  

You’re Not Getting the Full Picture

It’s difficult to know what you are paying for when the descriptions on the invoice don't contain package quantities for items like bandages, ointments, wipes, and medicines.  These are intentional refill tactics, making audits and accountability a challenge.

You’re Missing an Opportunity to Improve Safety Culture

When your team is involved in the inspection and restocking process, they’re more aware of available supplies and safety practices. With the right kit and tools, this becomes easier and more effective.

Explore Better Kits

See why thousands of companies have switched from a service to self-managing their kits for better value and transparency.

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Contributing Expert

Contributing Expert

Mike Brinker

Mike Brinker has been working in the first aid industry for over 35 years.  He has worked with thousands of businesses,groups, and organizations to provide a healthy and safe work environment.  Mike helped create “Make-A-Kit”, the internet's only online first aid kit creation tool.  He has also authored many helpful first-aid and safety-related resource articles found at the MFASCO Learning Center.

See all articles from Mike Brinker.

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